Troubleshooting

Common Problems

• I Can't Log In!
• I have to reset my password every time I log in!
• Missing Data / Incorrect Data / Data Discrepancy
• Inviting a New User - Common Problems
• It says my report will email in 3 hours - Why?
• My Dashboard / Sales Reports are missing!

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Setup and Business Organization

• Changing or Upgrading POS Systems
• Managing your Business' Administrative Account for Avero
• Why can't I see my new business?
• How do I change the name of a Business or Revenue Center?
• My Business is being Sold or Transferred - Ownership Changes & Business Migration

Technology - Troubleshooting

• How To Send Diagnostics to Avero Support
• Whitelisting Instructions- Important emails and IP addresses
• DEU Update On Demand
• Right Now Sales Troubleshooting Guide
• Update Your Credentials
• Avero Status

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Logbook

• My logbook is sending at night instead of in the morning, 12 hours after scheduled. 
• My logbook is arriving late!
• My Logbook Email is missing all notes!

Reports

• Troubleshooting Email Reports with Missing or Incomplete Data
• Help! I received an error message when generating a report!
• Troubleshooting Data Visualization- Excel alternative

Partner Resources

• Avero & Data Plus
• Avero API: Getting Started
• Avero & Alfred
• Avero & Binwise
• Avero - BirchStreet Integration
• Avero & M3