Avero's Contest Report
Available in: Essentials and Professional subscriptions
A Contest Report is the perfect way to start driving sales by encouraging your service staff to sell certain items. This report will show you sales of selected items broken down by server.
In this article, the following topics will be discussed:
- Running a Contest Report
- Editing the Report and Monitoring the Results
- What happens if multiple servers ring items onto a single check?
Running a Contest Report
Want us to walk you through it?
If you're currently logged into Avero, click to launch our pop-up guide to see how: How To: Run a Contest Report
You must be logged in to launch the guide, open another tab in your browser and log in before clicking the guide link! Please Note: This report is available in Essentials and Professional Packages only, Starter Tier businesses will not be able to view this report.
How to run a Contest Report
Contest reports are located under the Sales heading in Avero.
You can also navigate to the Contest Report through your Item Sales Report by checking the box next to categories or items and selecting Sales by Employee. You can select individual items or entire categories. Run the Item Sales Report making sure to include the categories and items you're looking to track, then check the boxes for each item or category and select Sales by Employee to generate a Contest Report for those items.
If desired, you can now add filters to limit the contest report to certain job codes or exclude outlier employees:
This report can now be pinned to your dashboard, set to send automatically, or saved to Shared Reports for the entire team's use.
Using Item Filters for Contest Report
If you navigated directly to the contest report, you'll need to select the items you're interested in tracking. Use the search bar to quickly find the items you're looking for. If you are looking to run a contest for entire categories, you'll need to run and Item Sales Report and select the category there to drill down to Contest.
Please Note: this item picklist is reflective of the date range you selected. If you have chosen Yesterday but are looking for an item that hasn't been sold in a few days you won't find it until you set the date range out to include a day you know that item sold.
Using Employee Class Filters for Contest Report
When you run a contest, we suggest comparing apples to apples. Employee Class is pulled from your POS and will reflect how your employees are clocked in. Therefore, when you run a contest, be sure to pay attention to the employee classes you are including.
Editing the Report and Monitoring the Results
You may want to exclude some employees for a number of reasons. Therefore, we suggest sorting your report by columns (days worked, covers or checks) to make sure you are only including similar employees.
For example sort by the days worked column and exclude anyone that worked less than the average. This should eliminate part-time or on-call workers.
To exclude employees from your contest, simply select those employees you wish to exclude and click the Exclude button at the top of the list.
If you need to add those employees back into the report, scroll past the report to see the list of exclusions. Select the employees you want to add back, and click Include.
What happens if multiple servers ring items onto a single check?
If one server opens a check and another closes it, the sales and items will belong to the server that closes the check. If multiple servers are ringing items into a check, the sales for any Service or Contest reporting will belong to the server that closes the check.
Get contest results in your inbox before service:
Set up an Email Schedule...
Click the Envelope to set up an email schedule.
...or Pin it to your Dashboard.
Click the Speedometer to add to your Dashboard.