FAQ's

Basics

• I Can't Log In!
• User Management FAQ
• Logbook FAQ
• Email Reports FAQ
• Dashboard FAQs
• My Dashboard / Sales Reports are missing!

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Logbook FAQ

• My Revenue is not showing in Logbook, how can I fix this?
• My logbook is arriving late!
• My Logbook Email is missing all notes!
• Can I customize the Logbook sales snapshot to include specific metrics?
• Can I export my Logbook History?
• My Logbook Template is Read-Only - Why?

Inner Workings

• Avero - BirchStreet Integration
• Avero Standard & Actual (POS) Revenue Centers, Meal Periods
• Categories
• FAQ: Single Sign On
• How does Avero get my data?
• Meal Periods

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Setup & Business Organization

• Are you planning to change or upgrade your POS System?
• Your Business's Avero Account
• POS Update FAQs
• Why isn't my business showing in all reports?
• Data Load FAQs
• Why can't I see my new business?

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Reporting FAQ

• It says my report will email in 3 hours - Why?

Event, Promotions, Calendar FAQ

• Promos & Voids FAQ
• How do I filter Sales Reports with Events built in?
• Why do I need to tag Events?
• Where does Avero get weather data for the Calendar feature?
• Are there any limitations when bulk adding events?
• What are the event types?

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Partner Resources

• API Partners: FAQs
• Avero & M3
• Avero API: Getting Started