Get training - on your schedule!
This article covers:
- New User Training - For Everyone
- Admin User Training - For All Admins
- Best Practices Training - For Anyone
- Live Training from a Product Expert
New User Training - For Everyone - Launches Automatically
The first time a new user logs in they will see a series of popups that show them around the product. Any user can return to this training at any time. We recommend everyone logging in for the first time take 15 minutes to go through this training, and anyone who hasn't used Avero in more than a month should click through this training for a quick reset and reminder of where to find things. It will make it faster to find and run the data you need and get you back to your customers quickly!
First time logging in you will see user training launch automatically:
Just follow the links to be shown around! This training only takes a few minutes and will orient you to where everything is in Avero and get your first report setup!
Get started right away! Open a new tab in your browser and log into Avero, then click here to launch your first training!
New User Tutorial: Running a Report
If you don't have time to review the entire training, you can pick up where you left off by clicking the purple question mark and selecting the training to see your progress:
After completing training, you can revisit it at any time in the Training & Support center by clicking the question mark!
Admin User Training - For All Admins - Launches Automatically
The first time an Admin user logs in they will see two trainings launch, one is the same user training everyone receives (how to navigate and run reports) and the other is specific to admin responsibilities and functions. Every admin user should go through these steps and admin users who haven't logged in in quite a while or haven't used their admin functions in a while should refresh with it.
If you are an admin user, this training will show in the Training & Support center just below the User Training:
Admin User Training will walk you through how to add new users, create logbooks, and sort your businesses using attributes and tags. Throughout the training, you'll also see links to our How-To videos and articles to reference as you learn!
Get started right away! Open a new tab in your browser and log into Avero, then click here to launch your first training! Admin Training: Invite New Users
Follow along and you'll have the admin basics down in no time! Plus, you'll know where to go for more help when you need it or want to learn more.
Best Practices Training - For Anyone - Launch Manually
In addition to basic training on how to use Avero, we've created guides that share the best practices our customers use to improve their operations. Once you have a handle on the basics, take a look at our training center to learn about how to use the data at your fingertips to affect real change in your business. From Driving Average Check to Optimizing Scheduling - we've got you covered and are always adding new material.
Find training for your needs in the Training and Support Center by clicking the big question mark:
Live Training from a Product Expert
In order to get your team up and running as quickly as possible, we offer introductory training that Avero customers participate in to learn about the basics and get started leveraging Avero. The sessions are scheduled for one hour and are offered to the Avero customer base, so you may be able to hear questions from other properties as well.
As you grow, we want to grow with you! We also offer advanced training for those users that already know the basics like running reports and inviting users but want to learn more about analytics and best practices.
Register by clicking the link below to select the time that will work best for you and invite your properties’ team members who should attend as well so that they can register. Once registered, you will receive a meeting invitation in your inbox, so make sure that everyone registers separately if possible.
Avero Introductory Training Registration
Avero Advanced Training Registration
Prior to your team attending the training session, we require:
- Your property’s Avero Admin invites new users to create an account
- New users log in and complete their profile
- New users complete the User Essentials walkthrough that can be accessed via the ? in the product