The Right Restaurant Tech Stack Can Streamline Operations and Improve the Guest Experience
Restaurant technology is a diverse field and there are so many options it can feel overwhelming to make the right choices for your restaurant. Here is a high-level guide to the ways our customers are using technology to better their operations.
- Online ordering: Implement an online ordering system that allows customers to place orders through your website or mobile app. This can help you generate more orders and reduce wait times for customers. Choosing a POS that automatically offers this feature can help prevent your tech stack from chipping away at your total revenue, which happens if you are using many different online or delivery vendors.
Tableside ordering: Use mobile devices or tablets to allow servers to take orders tableside. This can improve accuracy and efficiency, reduce wait times, and increase customer satisfaction.
Kitchen display systems: Use kitchen display systems (KDS) to manage orders and communicate with the kitchen staff. This can help reduce errors, improve order accuracy, and streamline kitchen operations.
Inventory management: Gone are the days of the legal pad and confusing spreadsheets! Use software to track food and beverage inventory, set reorder thresholds, and manage stock levels. This can help you reduce waste and optimize inventory levels. If you select a POS with costing options, this can power your efforts at Menu Engineering in Avero: How to Use an Item Sales Report for Menu Engineering
- Mobile payments: Implement mobile payment options that allow customers to pay with their smartphones. This can reduce wait times and increase convenience for customers.
- Analytics and reporting: Use analytics and reporting tools to track sales, customer data, and operational metrics. This can help you identify areas for improvement, measure success, and make data-driven decisions. This is where Avero fits into your tech stack, automatically importing POS sales data for reporting, analysis, and insights. See our guide to Recommended Reports for every position at your organization.
By leveraging technology, restaurants can improve efficiency, reduce costs, and enhance the customer experience.