Avero Basics: Determine your Table/Seat Occupancy %
Have you ever wondered how efficiently you're seating your restaurant? This metric will tell you!
Seat and Table Occupancy can be calculated manually, or Avero has a report to assist if you are subscribed to our Professional subscription level. We will walk you through both methods.
Comparing Seat Occupancy to Table Occupancy can highlight whether or not your Table mix is right. Do you have the right table sizes to maximize your revenue?
Calculating Table Occupancy Manually - Starter & Essentials Subscriptions
Seat or Table Occupancy is simply out of the seats/tables you have, how many are or were occupied. Remember, Avero will provide the Cover Count (number of guests) and Check Count (number of checks or tables) in the Context section of your reports:
With this report in hand, count up your total number of seats/tables and your seating hours for the time period you're analyzing and us the formula:
Cover Count / (Total Seats * Open Hours) = Seat Occupancy %
-OR-
Check Count / (Total Tables * Open Hours) = Seat Occupancy %
If the restaurant above is open nightly for Dinner only, from 5-10pm, that is 5 seating hours per night. We ran our report for 90 days, for a total of 450 seating hours. There are 60 seats in this restaurant at 20 tables.
17,365 covers / ( 60 * 450 seating hours = 27,000) = 64.3% Seat Occupancy
8,525 checks / (20 * 450 = 9,000) = 94.7% Table Occupancy
Notice Anything? This restaurant is occupying almost all tables, but the seat occupancy is much lower, meaning there are often open seats at tables when the restaurant is fully seated and they may be turning away business. This is an indicator that the table mix could be better allocated.
Avero's Table Performance Report - Available in Professional Subscriptions
See the complete guide to this report here: Table Performance Report
The Table Performance Report includes an Occupancy metric for each table to help you spot which tables are not meeting average performance. The average occupancy of all tables is listed at the bottom of the report. Note that you can exclude any outliers (like tables used for pre-booked large parties or to-go orders) if needed.