When cleaning up the POS server, the daily task that kicks off the Avero data extraction may get removed in error. For On-Premise systems, it can easily be recreated following the below instructions. IF you are using an On-Premise system, follow these instructions to recreate the Avero AM Task. If you are not sure, select your system from our list of *Avero POS Integrations to view the system type.
Manually Create the Avero AM Task
To manually create a new Avero task, please follow the instructions below:
- Open the Task Scheduler on your POS Server and select Create Task
- If you aren't sure how to find it, type "Task Scheduler" into your Windows Search Bar
- You'll enter information on 3 tabs: General, Triggers, Actions
- Under General Tab:
- Name the task: Avero
- Select Change User or Group and type in SYSTEM
- Select Run whether user is logged on or not and Run with Highest Privileges
- Triggers Tab:
- Select New to create a new Trigger (this will be the time our utility extracts your data)
- Select Daily and input the time (default is 6am, this time must be at least 30 minutes after the POS processes end of day)
- Click OK
- Actions Tab:
- Select New to create a new action (this will tell the computer to launch our data extraction)
- Program/script field: Select Browse and locate path C:\Avero\rtdataex.exe or D:\Avero\rtdataex.exe
- Browse > Click C Drive > Click Avero folder > find rtdataex.exe, click it to select
- Add Arguments: /d yesterday
- Click OK
- Your task is created!
- Under General Tab:
- Test the task:
- In the Task Scheduler, locate your new Avero task > right-click and select RUN
Your task is created! This task will run each day at the set time to extract the sales data from your POS. If you need to change the task time, you can open the task and adjust the Trigger time, but this time must be at least 30 minutes after your POS processes end of day. Data loads into Avero within an hour of being received so set your reports to at least 2 hours after your task time.
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