My Dashboard / Sales Reports are missing!

All the features I am accustomed to seeing are missing when I log in to Avero. 

Usually, customers report this when they have an outstanding unpaid invoice and their account as been moved to our no-cost entry tier (learn more: Avero Starter Tier ). We have a base access package that allows you to see a limited set of reports and interact with your data at the unit/outlet level. Instead of removing your access to Avero, we will place your account at the entry level until the billing issue is resolved so you are never cut off from your data! 

This action should display a message letting you know to update your information with our billing department. Access can then be quickly restored. If you have any questions about this process reach out to [e-mail] or Open a Support ticket.