Where can I find payables?
Avero pulls in some, but not all, payable information. We import information from the Check Detail which includes Service Charges and Tips, but register balancing information such as Paid Outs / Cash Outs are not included. Only check details will be represented.
Service charges are payables that come through with payment information. Some things get set up as Service Charges when you want to track a non-revenue payment, such as Gift Cards or service fees. Check your POS settings to confirm how and where items will report. Note that Toast has a Non-gratuity Service Charge setup that they recommend for Delivery Fees, etc and this will be routed to Service Charges, not to Revenue. View Service Charges in the Payments Report.
Credit Card and other charged tips are included in the check details and thus are passed to Avero. You will see tips included in Service Reports, Server Scorecard, Payments Reports, and the Tip Report.
Pay Outs / Cash Outs
Pay outs, or cash outs, are recorded by Point of Sale Systems for the purposes of balancing cash registers/drawers. They are not included in check details as they are end-of-shift or end-of-day information. We do not import end-of-shift or register information.