Why can't I see a specific event in the filter?
If you think an event should be appearing in the filter, make sure you’ve added it to your calendar. If you’re sure it’s on your calendar, make sure the date range you’ve selected in the Date filter includes the data on which that event occurred.
Are there any reports that don't support the Events Filter?
Yes. The following reports do NOT support the Events filer:
- Payroll Link
- Payment Reference
- Prep Calculator
- Check Search
- Loss Prevention
What’s the difference between Summary and Comparison?
The Summary option takes all of the events you’ve selected, groups them together, and analyzes them across multiple metrics.
For example, you want to know your gross sales, average check, and item/cover % for all 5 happy hours last week. The Comparison takes all the events you’ve selected, breaks them out into their own column and analyzes them with a single metric.
If I select 2 overlapping events, what happens?
This depends on if you select Summary or Comparison.
- When you select Summary, data is never double count data coming from the same dates, times and businesses.
- If you select Comparison, the entirety of each event is represented in each column. So if the events share dates and times, they may show duplicate data in separate columns.